Privacy Policy

We value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard your information when you visit our skincare store.

 

Information We Collect

When you visit or make a purchase from Fraîche Skin, we may collect the following types of information:

Personal Information

• Name

• Email address

• Shipping and billing address

• Payment information

• Phone number

Technical Information

• IP address

• Browser type and version

• Time zone settings

• Operating system and platform

Usage Information

• Pages you visit on our site

• Products you view

• Search terms

• Referral and exit pages

• Time and date of your visit

 

How We Use Your Information

We use the information we collect in various ways, including:

• Processing Transactions: To process your orders, manage payments, and deliver products.

• Communication: To send you order confirmations, shipping notifications, and customer service responses.

• Personalization: To tailor your shopping experience, including product recommendations.

• Marketing: To send you promotional materials and newsletters, with your consent.

• Improvement: To analyze site usage and improve our services and offerings.

 

Sharing Your Information

We respect your privacy and do not sell your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party companies that help us operate our business, such as payment processors, shipping companies, and email service providers.

• Legal Requirements: When required by law or to protect our rights, we may disclose your information to comply with legal obligations.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

 

Data Security

We take the security of your information seriously and implement appropriate measures to protect it. This includes using secure socket layer (SSL) technology to encrypt your data during transmission and storing your information in secure environments.

 

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. You can control the use of cookies through your browser settings.

 

Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.

• Correction: Request corrections to any inaccurate or incomplete information.

• Deletion: Request the deletion of your personal information.

• Opt-Out: Unsubscribe from our marketing communications at any time.

To exercise these rights, please contact us using the information provided below.

 

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. Any updates will be posted on this page. We encourage you to review this policy regularly to stay informed about how we protect your information.